Terms of Service

The services offered comprise (a) custom software development, (b) workflow automation implementation, (c) landing page creation, and (d) integrations with Meta's official APIs — Facebook Lead Ads, WhatsApp Business Cloud API, Instagram Graph API, and Conversions API — delivered as custom builds per project.

Each project is contracted through a specific commercial proposal, with detailed scope, timeline, price, and payment conditions. The proposal formally accepted (via email, signed contract, or initial invoice payment) prevails over these Terms in case of conflict regarding project-specific conditions.

Unless otherwise stated in a specific contract, source code produced on demand is delivered to the contracting party with a perpetual, exclusive commercial license. I reserve the right to reuse generic components, architectural patterns, and know-how developed in the project for future work, provided that they do not expose data, visual identity, or business rules specific to the contracting party.

I undertake to deliver services according to the contracted scope and timeline, to maintain confidentiality of the contracting party's information, and to operate in compliance with LGPD and GDPR (when applicable). The contracting party is responsible for (a) providing accurate and complete information for execution; (b) obtaining consent from data subjects whose data will be processed; (c) maintaining secure access credentials; and (d) complying with the policies of third-party platforms used (Meta Platform Terms, CRM terms of use, etc.).

Total liability in any claim related to the services is limited to the amount paid by the contracting party in the 12 months preceding the event giving rise to the claim. I am not liable for (a) unavailability or unilateral changes to third-party APIs (Meta, CRMs, email providers); (b) lost profits or indirect damages; (c) misuse of services by the contracting party or its end users.

Recurring service contracts (maintenance, evolution, managed hosting) may be canceled by either party with 30 days' written notice by email. Amounts paid for periods already consumed are non-refundable. Fixed-scope projects follow the cancellation terms set out in the commercial proposal.

When contracting integration services with Facebook, Instagram, or WhatsApp Business, the contracting party acknowledges being subject to the terms of Meta Platforms, Inc., in particular the Meta Platform Terms, Developer Policies, WhatsApp Business Solution Terms, and Lead Ads Terms. I operate as a technical integrator on top of Meta's public APIs and neither represent nor am represented by Meta Platforms, Inc. The Facebook, Instagram, WhatsApp, and Meta trademarks belong to Meta Platforms, Inc.

These Terms are governed by Brazilian law. The jurisdiction of Jacareí, SP, is hereby elected, with express waiver of any other, however privileged, to resolve disputes arising from these Terms.